How would you handle a request to correct a past travel voucher after payroll posting?

• A. Initiate a correction in the travel system, adjust per diem as needed, and reflect changes on the next LES.
• B. Email the supervisor to request a manual adjustment in the payroll system.
• C. Cancel the voucher and reissue a new one without updating payroll.
• D. Note the issue in the file and wait for the next quarterly review.

Answer: (A)

Handling a past travel voucher after payroll posting requires using the travel system to create a formal correction, adjust any per diem as needed, and ensure the updated amounts appear on the next Leave and Earnings Statement (LES). This approach keeps the financial record accurate and auditable, and aligns the voucher correction with the payroll cycle so the correct entitlements are reflected in pay.

Using an email to a supervisor for a manual payroll adjustment bypasses the formal correction process, which can break the audit trail and may not properly update the LES or entitlement records.

Canceling and reissuing a voucher without updating payroll creates a mismatch between what was paid and what is in the payroll system, leading to potential overpayments or underpayments and complicating audits.

Waiting for a quarterly review delays necessary corrections and leaves the employee’s pay and records inaccurate longer than needed.

So, the best practice is to initiate a correction in the travel system, adjust the per diem as required, and ensure the changes appear on the next LES.